You can send your After Sales Service request by email to: support@uship.fr
In your request, please specify your Uship order number or Uship invoice number and provide us with the reference number of the product.
In order to give you a precise answer, it is important to give us all the elements in your possession:
- photographs, videos of the fault
- tests carried out to diagnose the fault
- cause of product fault or breakage
- description of the fault
We will get back to you once we have studied your request.