We will automatically refund the order using the same payment method used to place the order.
For example, if you place your order by credit card, we will refund you using the same credit card.
However, if your card has expired or if there is a problem with your bank card, we can refund you by bank transfer.
To do this, you can provide us with your IBAN and proof of identity.
Once the refund has been made, we will send you confirmation of the refund by email.