We will inform you by email when the refund has been made.
Depending on the method of payment used, the refund time may vary. Please find below the summary table of refund times:
Payment method | Refund times* |
Credit card | 5 to 10 working days |
Bank transfer | 1 to 3 working days |
PayPal | 1 to 2 working days |
Alma (payment in several instalments) |
3 to 5 working days |
* Times for information only, expressed in working days excluding public holidays, times vary depending on the bank.